Privacy Policy

1. Introduction

TurtleDocs ("Company," "we," "our," or "us") is committed to protecting your personal data.

2. Data We Collect

2.1 Personal Information

We may collect several types of information from and about users of our Service, including:

• Contact information (email address)
• Account credentials (such as username and password)
• User preferences and settings
• Content you author or upload to the Service

Data is collected when you register or make updates to your account within the app. We do not collect sensitive data or payment information within our service, but do receive event notifications when you make payments via Stripe

2.2 Usage Information

We automatically collect certain information about how you interact with our Service, including:

• Log data (such as IP address, browser type, pages visited, time and date of visit)
• Device information (such as device type, operating system)

3. How We Use Your Data

We use your personal data for the following purposes:

• To provide and maintain our Service
• To process and complete transactions
• To manage your account and provide customer support
• To send administrative information, such as updates to our Terms and Privacy Policy
• To improve our Service based on your feedback and interactions
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations, such as compliance with tax reporting obligations, financial regulations, or legal investigations.

4. Data Sharing and Disclosure

We may share your personal information in the following situations:

• With payment processors who perform services on our behalf
• In connection with a business transaction such as a merger, acquisition, or sale of assets.
• To comply with legal obligations
• To protect and defend our rights and property
• With your consent or at your direction

5. Data Security

We have implemented appropriate technical and organizational measures to secure your personal data from accidental loss and unauthorized access, use, alteration, and disclosure.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any operational, legal, accounting, or reporting requirements.

7. Cookies and Tracking Technologies

We use cookies only for authentication for you to use the service.